1688 Customer Support

Trying to contact 1688 customer service? We have gathered here all the details for contacting 1688: Phone numbers, email address, official website, twitter account, facebook page, and more.

About 1688

1688 is one of the leading online wholesale marketplaces in China. 1688 is run by its parent company, Alibaba. At 1688, customers can find anything from shoes to outdoor equipment. 1688 has an extensive catalog and although the website is only available in Chinese, it can be translated for easier browsing by international users.

Contact Channels:

1688 Customer Service – Phone

Contact 1688 customer service by phone: 86-137-5186-4270.

1688 phone support operating hours: Monday-Saturday: 9:00am-9:00pm.

1688 Customer Service – Website

1688 provides customer support features, a knowledge center and self-service tools on the website 1688.com: Click here.

1688 Customer Support – Email

– No email support.


1688 Customer Service – Chat

– No customer support through chat.

1688 Customer Support – Whatsapp

– No whatsapp support.

1688 Customer Service – Facebook

1688 customer service facebook link: Click here.

1688 Customer Service – Twitter

– No customer support on the company’s official twitter account.

1688 Customer Service – Address

1688 customer support address (or headquarters address): 969 West Wen Yi Road, Yu Hang District, Hangzhou 311121, China.

Customer-service.xyz provides contact details for leading companies and websites. We do not provide any customer support ourselves. All the information on this website is gathered from the companies websites, social media and customer feedback. We work constantly to ensure that the information provided on this site is up-to-date and accurate. In case we have missed anything, or if any contact detail is inaccurate, feel free to update us.