Contact SHEIN Customer Service – Phone, Chat, Email

The Best Ways to Contact SHEIN Customer Service

Customer Support details for SHEIN. All the updated details and channels for contacting SHEIN.


SHEIN is a popular fast-fashion online platform based in China. SHEIN focuses mainly on women’s wear, but also offers men’s apparel, children’s clothes, accessories, shoes, bags, and other fashion items. SHEIN, founded in 2008, ships its items to over 220 countries and regions around the world.

Clothes on SHEIN are generally affordable, but buyers are advised to pay attention to product size charts.

Users are also advised to check the company’s shipping policy, as well as their product return policy, before making an order.

Is SHEIN Legit and Reliable?

SHEIN is a popular Chinese fashion website, with tens of millions monthly active users, and it is considered to be safe and legit.

Select a contact method:

SHEIN Customer Service – Call Center

The SHEIN customer care is not available via phone. Customers can contact SHEIN using the contact methods listed on this page.

SHEIN Customer Support – Website

SHEIN customer support, knowledge center and self service at Click here.

SHEIN Customer Service – Email

SHEIN customer support email address: [email protected].

SHEIN Customer Service by Chat

Chat with SHEIN customer support: Click here.

SHEIN Customer Support – Whatsapp

Support through WhatsApp is not offered by SHEIN.

SHEIN Customer Service – Facebook

SHEIN customer support facebook link: Click here.

SHEIN Customer Support – Twitter

SHEIN customer Service twitter link: Click here.

SHEIN Customer Support – Address

SHEIN customer Service address (or headquarters address): Room 11-12 2/F Hong Leong Plaza (Phase 1) NO.33, LokYip Road, Fanling NT, Hong Kong.

SHEIN Customer Service – FAQ

What are the best ways to contact SHEIN customer service?

SHEIN customer service is available through a variety of channels. For a quick and efficient response, it is recommended to contact SHEIN customer service via chat, email, or on the website. For the full updated details of these channels, scroll to the top of the page.

Is it possible to contact SHEIN customer service by phone?

The SHEIN customer service is not available via phone. Customers can contact SHEIN using the contact methods featured on this page. provides contact details for leading companies and websites. We do not provide any customer support ourselves. All the information on this website is gathered from the companies websites, social media and customer feedback. We work constantly to ensure that the information provided on this site is up-to-date and accurate. In case we have missed anything, or if any contact detail is inaccurate, feel free to update us.

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