Customer Support details for SHEIN. All the updated details and channels for contacting SHEIN.
About SHEIN
SHEIN is a popular fast-fashion online platform based in China. SHEIN focuses mainly on women’s wear, but also offers men’s apparel, children’s clothes, accessories, shoes, bags, and other fashion items. SHEIN, founded in 2008, ships its items to over 220 countries and regions around the world.
Clothes on SHEIN are generally affordable, but buyers are advised to pay attention to product size charts.
Users are also advised to check the company’s shipping policy, as well as their product return policy, before making an order.
Is SHEIN Legit and Reliable?
SHEIN is a popular Chinese fashion website, with tens of millions monthly active users, and it is considered to be safe and legit.
Select a contact method:
SHEIN Customer Service – Call Center
The SHEIN customer care is not available via phone. Customers can contact SHEIN using the contact methods listed on this page.
SHEIN Customer Support – Website
SHEIN customer support, knowledge center and self service at SHEIN.com: Click here.
SHEIN Customer Service – Email
SHEIN customer support email address: [email protected].
SHEIN Customer Service by Chat
Chat with SHEIN customer support: Click here.
SHEIN Customer Support – Whatsapp
Support through WhatsApp is not offered by SHEIN.
SHEIN Customer Service – Facebook
SHEIN customer support facebook link: Click here.
SHEIN Customer Support – Twitter
SHEIN customer Service twitter link: Click here.
SHEIN Customer Support – Address
SHEIN customer Service address (or headquarters address): Room 11-12 2/F Hong Leong Plaza (Phase 1) NO.33, LokYip Road, Fanling NT, Hong Kong.
SHEIN Customer Service – FAQ
What are the best ways to contact SHEIN customer service?
SHEIN customer service is available through a variety of channels. For a quick and efficient response, it is recommended to contact SHEIN customer service via chat, email, or on the website. For the full updated details of these channels, scroll to the top of the page.
Is it possible to contact SHEIN customer service by phone?
The SHEIN customer service is not available via phone. Customers can contact SHEIN using the contact methods featured on this page.
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