Vevor is an innovative brand that pursues specialty in business and industrial equipment and tools. The company is dedicated to delivering a large variety of high-quality products at reasonable prices.
Vevor was founded in 2007 and has been growing at a rapid pace since then, featuring a product catalog that includes categories such as business and industry, home and garden, health and beauty, and more. Its wide range of products includes hand tools, power tools, material handling, arts and crafts, sewing products, and other related products.
The company operates more than 15 warehouses in five continents and its headquarters is located in Shanghai, China.
Vevor ships its products to over 200 countries and more than 10 million customers around the world. The logistics warehouse in Los Angeles distributes to North America, whereas the Portsmouth warehouse distributes to European customers, and the one in Sydney covers customers in Oceania Australia.
Vevor offers 24/7 customer service available to respond to questions, resolve technical issues, and receive suggestions.
Vevor Customer Service – Email
To reach out to Vevor via email, use [email protected]. All emails are usually responded to within 12-24 hours.
Vevor Customer Service – Website
You can also send Vevor a message through the online form on the company’s official website.
The online chat option is available 7 days a week, from 8:00am-5:00pm (Los Angeles time).
Vevor Customer Service – Phone
Vevor – Social Media
You can also follow Vevor’s social media account to be the first to know about new arrivals and offers.
You can interact with Vevor’s social media profiles to show products you’re interested in as well as comment or share any suggestions, ideas, or inquiries you might have.
Vevor’s social media profiles:
If the product you received isn’t the same as the product listed on your purchase, just send them a photo and enjoy a hassle-free return.
In case of a return or a refund for a product you already received, be sure to contact Vevor right before you ship the product back.
Note that Vevor usually to respond to emails within 12-24 hours. Make sure your email is blunt and to the point to ensure a fast reply.
It’s also worth noting that Vevor offers a solid product warranty along with professional services and its variety of products.